Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Who we are

[Shop Name] ("we," "us," or "our") operates this online shop. This privacy policy applies to all information collected through our website and any related sales, marketing, or services.

If you have questions about this policy, contact us at [email protected] or Tangible Labs, 2600 Dr MLK Jr St N, Suite 501, St. Petersburg, FL 33704.

2. Information we collect

We collect information you provide directly to us, including:

• Name, email address, and password when you create an account
• Billing and shipping address, phone number, and payment information when you place an order
• Communications you send us, such as support requests or reviews

We also collect certain information automatically when you visit our shop:

• Log data such as your IP address, browser type, pages visited, and time spent
• Device information including hardware model and operating system
• Cookies and similar tracking technologies (see Section 6)

3. How we use your information

We use the information we collect to:

• Process and fulfill your orders, and send related confirmations and updates
• Create and manage your account
• Respond to your questions and provide customer support
• Send you marketing and promotional communications (you may opt out at any time)
• Improve and personalize our shop and offerings
• Detect, investigate, and prevent fraud or other illegal activity
• Comply with legal obligations

4. How we share your information

We do not sell your personal information. We may share it with:

• Service providers — third parties who help us operate our shop, process payments, deliver orders, or send emails (e.g., Stripe, shipping carriers, email platforms). These parties are contractually bound to protect your data.
• Legal authorities — when required by law, court order, or to protect our rights or the safety of others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data retention

We retain your personal information for as long as your account is active, or as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time (see Section 8).

6. Cookies

We use cookies and similar technologies to recognize your browser, remember your preferences, analyze site traffic, and support marketing efforts. You can control cookies through your browser settings, though disabling them may affect the functionality of our shop.

We may use third-party analytics tools (such as Google Analytics) that set their own cookies. These services have their own privacy policies governing their use of that data.

7. Security

We implement industry-standard security measures to protect your information, including SSL/TLS encryption for data in transit and secure storage practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Payment card data is processed by our payment provider and is never stored on our servers.

8. Your rights and choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing emails via the unsubscribe link in any email
• Request that we restrict or stop processing your data

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Children's privacy

Our shop is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. California residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To submit a request, contact us at [email protected].

11. Links to other sites

Our shop may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any information.

12. Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with a revised date. We encourage you to review this policy periodically. Continued use of our shop after changes are posted constitutes your acceptance of the updated policy.

13. Contact us

If you have questions or concerns about this privacy policy or how we handle your data:

• Email: [email protected]
• Address: Tangible Labs, 2600 Dr MLK Jr St N, Suite 501, St. Petersburg, FL 33704